Clinton Health Access Initiative, Inc. (CHAI) is a global health organization dedicated to saving lives and reducing the burden of disease in low- and middle-income countries. We work at the invitation of governments to support them and the private sector in building and maintaining high-quality health systems.
CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of significantly reducing the cost of life-saving medicines and increasing access to them in countries with the highest burden of disease. Over the next two decades, CHAI has expanded its scope. Today, in addition to fighting HIV, we work with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis and hepatitis. Our work has expanded to cancer, diabetes, hypertension and other noncommunicable diseases, and we have worked to accelerate the rollout of life-saving vaccines, reduce maternal and child mortality, combat chronic malnutrition and increase access to assistive technologies. We invest in horizontal approaches to strengthen health systems through human resources for health, digital health and health financing programmes. With each innovative new programme, our strategy is based on maximising sustainable impact at scale, ensuring that governments lead solutions, that programmes are designed at a national scale, and that lessons learned are shared globally.
At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication, and passion for our mission and values. We are a very diverse team of enthusiastic people spanning 40 countries with a wide range of skills and life experiences. CHAI is deeply rooted in the countries where we work, with the majority of our staff based in the program countries.
As an Associate in CHAI’s Program Performance Management (PPM) team, you will have the opportunity to implement a critical part of CHAI’s 2024-2028 strategy, which includes working with a diverse portfolio of over 20 CHAI programs and nearly 40 countries to define and achieve long-term transformational goals and help shape how we measure and drive program impact.
In this role, you will work with senior management to shape the vision and ambition for program performance management at CHAI. You will also work closely with program and country management to develop various aspects of a PPM system (e.g., goal setting, monitoring and review, and impact measurement) through a series of collaborative pilot projects designed to learn from doing prior to an organization-wide rollout. planned for 2026.
This is a unique opportunity to contribute to the strategic direction of the organization, help program and country teams develop compelling objectives supported by strong theories of change, to help maximize the impact of CHAI’s overall portfolio, and work closely with CHAI leadership and program leadership, including the CHAI COO, CEO, country directors, and key global program leaders.
The position is flexible and may be based in the United States (for individuals with independent work authorization) or other CHAI program countries, subject to approval by country leadership.
Qualifications
3 to 5 years of professional experience in program implementation or evaluation.
Experience in designing program strategies and objectives, theories of change and/or conducting program monitoring through the identification and evaluation of appropriate indicators.
Ability to work with limited or imperfect information to qualitatively or quantitatively assess the impact of a program.
Basic knowledge of quantitative impact modeling and evaluation methods, including the ability to consume and use evidence from rigorous impact evaluations (e.g., RCTs).
Experience in conducting qualitative and quantitative research with the ability to present and communicate results to diverse audiences and high-level stakeholders. Experience successfully navigating a matrix organizational structure, including respectful collaboration with leaders and colleagues of diverse backgrounds and experiences, supporting the adoption of new processes and tools.
Experience managing workflow or projects independently while collaborating with stakeholders to iterate and improve documents.
High level of proficiency in Microsoft Office, especially Excel, PowerPoint and Word.
Excellent communication skills in English, both written and oral.
benefit
Experience working in low and middle income countries, including in partnership with governments. Experience developing or executing modeling and impact evaluation approaches (e.g., logical frameworks, RCTs, quasi-experimental studies, cost-benefit analyses).
Experience developing and/or maintaining dashboards and data visualizations to effectively communicate data and program information to stakeholders.
Experience working remotely with a high degree of autonomy in a decentralized team.
Previous experience in global health.
Knowledge of other languages, such as French, Swahili, Hindi, and Spanish. For more information and to apply, go to: https://careers-chai.icims.com/jobs/13698/associate%2c-program-performance-management/job.
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