About Jumeirah
For more than two decades, Jumeirah Group, part of Dubai Holding, has made a distinctive mark on the global hospitality industry with its unwavering brand promise of Stay Different™. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, place exceptional service, exclusive culinary experiences and an artistic ambience at the heart of every guest experience.
Today, Jumeirah operates a global portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and take its operations to the next level of growth, we are fully committed to developing and enabling our colleagues to excel in world-class environments.
Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, adopting a culture that celebrates diversity.

About the Job:

An exciting opportunity has arisen for an Intern – F&B Service to join the team in Jumeirah Burj Al Arab. The main duties and responsibilities of this role are:

Provide knowledgeable, friendly, professional and efficient F&B Service to all guests ensuring maximum guest satisfaction in a manner consistent with Jumeirah standards.
Anticipate guest needs and expectations correctly, including those with special needs, and provide appropriate products, services or information.
Meet all reasonable needs and requests of customers within acceptable enterprise time frames.
Identify and take all opportunities to enhance the quality of service (upselling, guest recognition, resort knowledge).
Recognize guest dissatisfaction promptly and take action to resolve the situation according to the individual level of responsibility.
Maintain efficient workflow by adhering to the Sequence of Service and all timeframes and standards detailed in relevant SOP in the F&B Standard’s Manual.
Represent the venue: first and last point of guest contact entrusted with their welcome and fond farewell.
Answer the guest’s inquiries and provide information and product recommendations.
Handle special request, communicate with the F&B and Pastry team.
Operate the micros register and handle transactions accurately.
Complete the sales report and send the copy via email (at the end of the day).

The ideal candidate for this position will have the following experience and qualifications:

Prior internship in a 5-star hotel, luxury restaurant, or upscale bar setting is preferred, but not mandatory.
A student in a Hospitality school or a recent graduate.
Fluent in English and an additional international language is a plus.
Passion for delivering exceptional dining experiences.

Job Identification
7807
Job Category
Human Capital
Posting Date
12/05/2024, 06:11 AM
Apply Before
01/31/2025, 06:11 AM
Job Schedule
Full time
Locations
Umm Suquim 3, Dubai, AE

Apply: https://esbe.fa.em8.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/7807/?keyword=intern&location=United+Arab+Emirates&locationId=300000000394937&locationLevel=country&mode=location

Join the CGO WhatsApp group: https://chat.whatsapp.com/LFQhJxtqEnMCpuHRgKlOXtIntern – F&B Service – Jumeirah Burj Al Arab

About Jumeirah
For more than two decades, Jumeirah Group, part of Dubai Holding, has made a distinctive mark on the global hospitality industry with its unwavering brand promise of Stay Different™. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, place exceptional service, exclusive culinary experiences and an artistic ambience at the heart of every guest experience.
Today, Jumeirah operates a global portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and take its operations to the next level of growth, we are fully committed to developing and enabling our colleagues to excel in world-class environments.
Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, adopting a culture that celebrates diversity.

About the Job:

An exciting opportunity has arisen for an Intern – F&B Service to join the team in Jumeirah Burj Al Arab. The main duties and responsibilities of this role are:

Provide knowledgeable, friendly, professional and efficient F&B Service to all guests ensuring maximum guest satisfaction in a manner consistent with Jumeirah standards.
Anticipate guest needs and expectations correctly, including those with special needs, and provide appropriate products, services or information.
Meet all reasonable needs and requests of customers within acceptable enterprise time frames.
Identify and take all opportunities to enhance the quality of service (upselling, guest recognition, resort knowledge).
Recognize guest dissatisfaction promptly and take action to resolve the situation according to the individual level of responsibility.
Maintain efficient workflow by adhering to the Sequence of Service and all timeframes and standards detailed in relevant SOP in the F&B Standard’s Manual.
Represent the venue: first and last point of guest contact entrusted with their welcome and fond farewell.
Answer the guest’s inquiries and provide information and product recommendations.
Handle special request, communicate with the F&B and Pastry team.
Operate the micros register and handle transactions accurately.
Complete the sales report and send the copy via email (at the end of the day).

The ideal candidate for this position will have the following experience and qualifications:

Prior internship in a 5-star hotel, luxury restaurant, or upscale bar setting is preferred, but not mandatory.
A student in a Hospitality school or a recent graduate.
Fluent in English and an additional international language is a plus.
Passion for delivering exceptional dining experiences.

Job Identification
7807
Job Category
Human Capital
Posting Date
12/05/2024, 06:11 AM
Apply Before
01/31/2025, 06:11 AM
Job Schedule
Full time
Locations
Umm Suquim 3, Dubai, AE

Apply: https://esbe.fa.em8.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/7807/?keyword=intern&location=United+Arab+Emirates&locationId=300000000394937&locationLevel=country&mode=location

Join the CGO WhatsApp group: https://chat.whatsapp.com/Lfqhjxtqenmcpuhrgkloxt